If Frontier Airlines cancels your flight or cancels it without your consent, your next step will be to get a refund.
Frontier offers a simple online form to request a refund. However, not all passengers are eligible. This article will show you how to determine if you are eligible for a refund from Frontier and how to get it.
Frontier refund policy
Can Frontier flights be refunded? It depends on whether Frontier cancelled your flight or you chose not to cancel it. You are entitled to a full reimbursement if the cancellation was made by Frontier. The Works bundle is a type of add-on that allows you to get a full refund for purchases made on airfare.
You have chosen to cancel your flight
Frontier’s standard fares allow tickets to be cancelled for a full refund within 24 hours of booking. However, you must cancel your ticket no later than 168 hours (that is seven days) before departure.
You can only guarantee a full refund if you buy the Works bundle. This bundle includes upgrades and services like one checked bag and early board, as well as guaranteed refunds.
The package comes at an additional cost, which varies depending on destination and date. You are therefore paying for the privilege of getting a refund. Frontier Elite 100K status holders receive the Works bundle for no extra cost.
Frontier decided to cancel your flight
Frontier Airlines will cancel your flight regardless of which airline you purchased. You are entitled to a full reimbursement
The U.S. Department of Transportation states that travelers have the right to a full refund in the event that an airline cancels your flight for any reason. This applies even if you do not choose to fly on another Frontier flight. For purchases made by credit card, refunds must be processed within seven days. If paid by cash or cheque, refunds must be processed within 20 days.
How to get a refund from Frontier Airlines
The Frontier website is the best way to request a refund if you are eligible. Navigate to the My Trip page from your Frontier Miles account and use the Manage My Booking tool. You can also chat with someone live.
Tickets purchased as part of a Works bundle can be ordered using
Request a future credit for a flight. You can avoid having to fill out the Frontier refund application. However, you probably won’t choose this route as credits must be used within a year from the transaction date. You won’t get any money back if you book a cheaper flight than your first.
Fill out the Frontier online refund request form to receive a complete refund.
To get your money back for any other eligible tickets, such as a Frontier flight that was cancelled, use Frontier’s online request form.
Frontier Airlines flight credits
You can cancel your flight if you don’t qualify for a full refund. However, Frontier will still offer a Frontier travel credit if you cancel. You will need to pay a cancellation fee, which may sometimes exceed the price of the ticket.
Frontier charges $99 for cancellations. This applies to all passengers, regardless of whether they cancel their flight within 60 days or on the same day.
What happens if Frontier Airlines refuses to refund you?
Travel insurance is a good option if your ticket isn’t eligible for a full refund. You can purchase this insurance through separate travel insurance companies or your agent. Although coverage and cost can vary depending on the provider, it usually amounts to between 5 and 10% of your total trip costs, according to Squaremouth, an insurance comparison site and NerdWallet partner.
However, trip insurance cannot guarantee a refund. Except for Cancel For Any Reason policies, which are usually more costly, you can only get a refund if your trip insurance policy is cancelled due to a covered reason. Although the exact definition of covered reasons varies from insurer to insurer, they generally include situations such as severe weather, illness, injury, or death.
If you aren’t sure you can cancel, you might consider booking Frontier Airlines nonrefundable flights. Or you could just pay the full cost of the airfare if necessary. You can also upgrade to the Works bundle and get your Frontier refund in case the trip is cancelled.
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